Contact Us

Click + Collect

Dust + Rock
Unit 1D
Dungarvan Business Park
Dungarvan
Co.Waterford
X35 DH05

Directions

Get in touch

Where did you hear about us?:

Frequently asked questions

Will my phone fit?

We suggest you measure your phone with your protective case (such as an Otterbox) on it.

Max phone sizes are documented within the Mini and the Maxi product pages.

Is the Wrist Pocket Waterproof?

The Wrist Pocket is designed to keep your belongings dry if you get caught outside in a rain shower.

It is however, not water-proof so no swimming with dolphins!

Shipping & Delivery

Delivery Times
Ireland and Northern Ireland: 3 - 5 working days
UK (except NI): 6 working days
Europe: 7 - 10 working days
Rest of world: 15 - 21 working days

Delivery Costs

Ireland & Northern Ireland – Standard Untracked €2.50 OR Tracked €4.99

UK (except NI) - Standard Untracked €4.99 OR Tracked €9.99

Rest of World – Tracked €9.99

All orders will be delivered by An Post. Please note, An Post will not deliver to PO Boxes.

What is your returns policy?

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at info@dustandrock.ie. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 



You can always contact us for any return question at info@dustandrock.ie.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Can I collect my order?

Local collection in Dungarvan is available on Mondays, Wednesdays and Thursdays from 10am - 1pm. You will receive a notification when your order is ready for collection.