Frequently Asked Questions
WHAT ARE THE TRAVEL CUBES MADE FROM?
Our luxury packing cubes are made from RPET fabric which is fabric made from recycled PET plastic bottles! ♻️
HOW MANY TRAVEL CUBES IN A SET?
Our packing cubes are sold in a set of seven with a different cube for all your essentials.
CAN I MIX AND MATCH THE TRAVEL CUBES?
At the moment, it is not possible to mix and match colours or bag types between the packing cubes.
WILL MY PHONE FIT IN THE WRIST POCKET?
We suggest you measure your phone with your protective case (such as an Otterbox) on it.
Max phone sizes are documented within the Mini and the Maxi product pages.
IS THE WRIST POCKET WATERPROOF?
The Wrist Pocket is designed to keep your belongings dry if you get caught outside in a rain shower.
It is however, not water-proof so no swimming with dolphins!
SHIPPING + DELIVERY
Please note that this is only an estimate.
Ireland and Northern Ireland: 3 - 5 working days
UK (except NI): 6 working days
Europe: 3-5 working days
Rest of world: 15- 21 working days
Ireland & Northern Ireland – FREE
UK (except NI) - €4.99
Europe & USA – €7e
Rest of World – €10
Free Delivery over €50
All orders are sent with An Post. Please note, we can not deliver to PO Boxes.
WHAT'S YOUR RETURN POLICY?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
WHERE CAN I BUY DUST + ROCK PRODUCTS?
Check out our Stockists here for a full list of where to find The Original Wrist Pocket.