Frequently asked questions

Will my phone fit?

We suggest you measure your phone with your protective case (such as an Otterbox) on it.
Max phone sizes are documented within the Mini and the Maxi product pages.

Is the Wrist Pocket waterproof?

The Wrist Pocket is designed to keep your belongings dry if you get caught outside in a rain shower.
It is however, not water-proof so no swimming with dolphins!

Shipping & Delivery

Delivery Costs

Ireland & Northern Ireland
- Standard with Tracking €3.99

UK (except NI)
- Standard Untracked €4.99
- Tracked €9.99

- Tracked €9.99

Rest of World
- Tracked €9.99

FREE DELIVERY on ALL orders over €50.
All orders will be delivered by An Post. Please note, An Post will not deliver to PO Boxes.

Delivery Times

Please note that this is only an estimate. For more accurate shipping information, choose tracked shipping at checkout.

Ireland and Northern Ireland: 3 - 5 working days
UK (except NI): 6 working days
Europe: 10 - 15 working days
Rest of world: 15- 21 working days

What is your returns policy?


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.