Frequently Asked Questions...
I live locally - can I collect my order?
Unfortunately, collection is not available at the moment. Our local stockist is Isabel's Place on Main Street.
What are the Travel Cubes made from?
Our luxury packing cubes are made from RPET fabric which is fabric made from recycled PET plastic bottles! ♻️
How many Travel Cubes in a set?
Our packing cubes are sold in a set of seven with a different cube for all your essentials.
Can I mix and match The Travel Cubes?
At the moment, it is not possible to mix and match colours or bag types between the packing cubes.
Will my phone fit in The Original Wrist Pocket?
We suggest you measure your phone with your protective case (such as an Otterbox) on it.
Max phone sizes are documented within the Mini and the Maxi product pages.
Can I wash The Original Wrist Pocket?
Yes! The Original Wrist Pocket can be thrown into a regular 30-40degree wash. For tougher stains and marks, rub some Vanish stain remover into the stain and wash as normal.
Lay flat to air dry.
Is The Original Wrist Pocket waterproof?
The Wrist Pocket is designed to keep your belongings dry if you get caught outside in a rain shower.
It is however, not water-proof so no swimming with dolphins!
Shipping & Delivery
SHIPPING + DELIVERY
Delivery Times
Please note that this is only an estimate.
Ireland and Northern Ireland: 3 - 5 working days
UK (except NI): 6 working days
Europe: 3-5 working days
Rest of world: 15- 21 working days
Delivery Costs
Ireland & Northern Ireland – FREE
UK (except NI) - €4.99
Europe & USA – €7
Rest of World – €10
Free Delivery over €50
All orders are sent with An Post. Please note, we can not deliver to PO Boxes.
Returns Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@dustandrock.ie. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@dustandrock.ie.
Where can I buy your products?
Check out our Stockists here for a full list of where to find The Original Wrist Pocket.
Do you sell wholesale?
Yes, we do wholesale ordering. Please email us at info@dustandrock.com or check out our Faire shop.